- ANNUAL SUBSCRIPTION PAYMENT TERMS
By subscribing to our services, you agree to a 12-month subscription with Affinity Consulting Group, LLC (“ACG”). The subscription fee will be automatically billed to your designated payment method each year. This recurring charge will occur on the same date each year as the date of your initial subscription activation. Please ensure your payment details are kept current to avoid any interruption to your service. If your payment fails to process, your subscription may be suspended until payment is successfully received.
We reserve the right to change the subscription fee from time to time, but we will notify you in advance via your provided email address if this occurs. By continuing to use our services after the fee change becomes effective, you agree to pay the modified subscription fee amount.
- CHANGING SUBSCRIPTION LEVELS
If you want to increase your service level, please notify ACG so we can confirm we have the available resources needed to support your new level. Upon doing so, we will update your billing amount and notify you of the new billing date and amount.
- MEMBERSHIP RENEWAL AND TERMINATION
Your 12-month membership will automatically renew for a successive 12-month period. To avoid automatic renewal, you must give us notice of your intention not to renew your membership at least 30 days before the current 12-month term expires.
Please send your cancellation notice via our designated cancellation process or contact customer service to ensure your request is processed. If we do not receive your notice 30 days before the renewal date, your membership will renew for another year. By continuing your membership, you authorize us to charge the membership fee to your provided payment method, until you decide to cancel. Upon cancellation, you will still have access to the subscription services until the end of your current billing cycle.
- WARRANTIES AND DISCLAIMERS
All services performed by us will be performed at a standard commensurate with the highest commercial standards and practices in the legal technology industry. Whenever migrating, converting, or cleaning up your data, before we begin working with it, it is our policy to back up your data whenever possible. We strongly advise that you can never have too many backups and it is your responsibility to perform a complete backup of your data before we begin a project. In the unlikely event of any data loss, you agree that our liability for damages with respect to loss of data and/or any and all services provided shall in no event exceed the charges previously paid by your office to us for these services. You further agree that we are not responsible for incidental, consequential or punitive damages of any kind. The developers/ manufacturers of the installed products provide warranties for any computer software products installed as part of this engagement. ACG offers no warranties, express or implied, regarding the functionality or capabilities of the software products implemented as part of this engagement. Further, you warrant that your system is compliant with the software’s requirements.
- YOUR PARTICIPATION
Your and/or your team’s participation in our work for you is critical to their success. We will seek your guidance, approval, and validation as this project proceeds. The ultimate success will depend on your team and your efforts to provide us requested information to us in a timely fashion.
- ACCESS REQUIREMENTS
For effective project execution, ACG may require specific levels of access to the client's systems. This could include, but is not limited to, administrative permissions, VPN access, or even physical access to servers. Clients agree to facilitate such access in a timely manner to avoid delays in project timelines.
- CONFIDENTIALITY
Our company recognizes that you have certain ethical and legal obligations to keep your client information confidential. We understand and agree to hold all your office’s proprietary, client, and work product information that we may learn in conjunction with our services in complete confidence. We will not disclose the information to anyone outside of our company. This may include business records, financial plans, customer lists and records, trade secrets, technical information, work product, client files, identity, and billing information. This statement extends to any estimate, correspondence between us, system requirements, certification, or invoices. You may not share our proprietary information outside your firm, including checklists, getting-ready kits, proposals, and training documentation.
- INTELLECTUAL PROPERTY
All custom solutions, code, and documentation created during the project will remain the property of ACG. Clients are granted a non-exclusive, non-transferable license to use these custom solutions for their internal business operations only. Any attempt to sell, modify, or distribute the intellectual property of ACG will be considered a breach of this agreement.
- NON-SOLICITATION
To safeguard the integrity of our business relationships, clients agree not to solicit or hire any ACG staff for a period of 12 months following the end of the client’s subscription.
- DISPUTE RESOLUTION
Should any disputes arise between the parties, the first step is to attempt resolution through mediation. If mediation proves unsuccessful, the dispute will be escalated to binding arbitration. The parties may only resort to formal legal proceedings as a last resort.
- DATA PRIVACY AND COMPLIANCE
ACG adheres strictly to data protection laws, regulations and internal policies relevant to the legal sector. We employ best practices in encrypting and securing data during transfer and storage. By entering into an agreement with us, clients confirm their understanding and compliance with these data protection measures.
- INDEMNIFICATION
Both parties agree to indemnify and hold each other harmless against any claims, losses, and damages incurred as a result of third-party actions related to the project. This indemnification will not apply in cases of gross negligence or willful misconduct by either party.
- JURISDICTION
Any legal disputes arising from this project will be governed by the laws of the State of Georgia, regardless of the client's location. Both parties agree to submit to the jurisdiction of the courts located within the State of Georgia for the resolution of any legal matters pertaining to this agreement.
Last Revised: 6/20/2024
By Accepting this proposal and making your first payment, you agree to the terms and conditions set forth above.